HVAC Dispatch Platform

The dispatch layer between whiteboards and enterprise software.

SwiftDispatch is built for 3 to 15 technician HVAC teams that have outgrown calls, texts, and spreadsheets — but are not ready for the cost and complexity of platforms like ServiceTitan.

Live sandbox · login with demo@swiftdispatch.app / demo · resets nightly

No extra app for technicians

Quote approvals by text

Starts at $99/mo — not $500+

View

Open jobs

5

Unassigned

2

En route

1

Technicians

4

LiveActiveCompletedCancelled
+ New Job
New2
8m

Sarah Chen

Furnace not producing heat — house at 58°

Unassigned
34m

Tom Okafor

AC unit tripping breaker repeatedly

Unassigned
Assigned1
21m

Marcus Rivera

System not cooling — thermostat reads 79°

CM
Carlos M.
En Route1
1h 12mUrgent

Lisa Park

Heat pump making grinding noise on startup

JK
Jason K.
In Progress1
2h 5m

David Huang

Annual maintenance — 2-zone Carrier system

MS
Maria S.
Dispatch clarityQuote follow-throughBuilt for HVAC operators

Why Teams Pay Attention

A cleaner operating system for the part of HVAC work that usually turns into noise.

This is where SwiftDispatch earns attention: it reduces coordination friction in the office, in the field, and in the customer loop at the same time.

01 · Built for

Small HVAC teams with 3 to 15 techs that are growing past calls, texts, and memory.

SwiftDispatch is strongest when the work is increasing, the office is stretched, and coordination has started living in too many places at once.

02 · Designed for

Owner-operators, office managers, dispatchers, and techs in one operating flow.

The office gets a clearer command surface while the field team and customer side keep moving with less friction.

03 · The right tier

More structure than whiteboards. Less overhead than ServiceTitan.

Enterprise dispatch platforms are built for companies with dedicated IT, six-figure contracts, and months of onboarding. SwiftDispatch is built for teams that need to move faster, not heavier.

Features

Everything your dispatch flow actually needs

The public story and the product story should match. SwiftDispatch is built around operational speed, field coordination, and revenue follow-through.

Real-time dispatch board

Run dispatch from one visual board with cleaner ownership, less chasing, and fewer dropped updates.

SMS-first field workflow

Technicians and customers stay in the loop without you forcing another heavyweight app install.

Quote approvals that move

Send quotes while the job is still active and reduce the dead time between diagnosis and approval.

Operational visibility

See response times, quote performance, and revenue momentum without stitching together spreadsheets.

If This Sounds Familiar

The product tends to click fast when the shop already feels a little too manual.

You do not need a six-figure enterprise platform. You need a tighter operating rhythm for the stage of growth you are already in.

You dispatch from calls, texts, and a whiteboard or spreadsheet.

You have enough job volume that follow-through is starting to break down.

You want technicians, office staff, and customers in a cleaner loop without adding operational clutter.

You have looked at platforms like ServiceTitan and decided the cost and complexity are not worth it yet.

See The Product

Proof that feels like a real operating tool, not a generic SaaS promise.

These guided views show the core workflow: dispatch visibility, technician coordination, and cleaner closeout communication.

Open jobs

5

Unassigned

2

En route

1

Techs

4

New

Sarah Chen

Tom Okafor

Assigned

Marcus Rivera

En Route

Lisa Park

For the office

Dispatch board with live job ownership

Know what is open, who owns it, and what is slipping before it turns into another callback chain.

JK

Jason K.

Field technician

You have been assigned to: Lisa Park — 17 Sunridge Way
En route now, ETA 15 min
Status updated to En Route. Customer notified.
On site. Starting diagnosis.
For technicians

Field workflow that stays lightweight

Keep the field responsive without betting adoption on another complicated mobile app rollout.

Quote #A8F3

Marcus Rivera

Refrigerant recharge (2 lbs)$180
Labor — AC diagnostic$95
Service call fee$75
Total$350.00

Customer accepted via SMS link

For revenue follow-through

Customer communication and closeout clarity

Move from intake to quote to completion in a flow that feels like one product instead of five stitched together.

How It Works

From incoming request to completed job without the usual mess.

SwiftDispatch keeps the steps simple, but the coordination stronger. The office sees the board, the field gets a clean path, and the customer stays informed.

Step 1

Capture the request

A call, form, or manual intake becomes an active job right away instead of a note to track later.

Step 2

Assign and notify

Dispatch the right tech, send the update path, and keep the office and field aligned in seconds.

Step 3

Update, quote, and close

The technician updates progress from the field while the customer receives cleaner quote and status communication.

Pricing

Straightforward plans for small HVAC teams

Pick the plan that fits your crew today, then grow into more visibility and process control as the business gets busier.

Starter

$99/ month

Up to 3 technicians

  • Dispatch board
  • SMS updates
  • Quote builder
Talk to Sales
Popular

Growth

$199/ month

Up to 10 technicians

  • Everything in Starter
  • Analytics
  • Templates
Talk to Sales

Pro

$399/ month

Unlimited technicians

  • Everything in Growth
  • Priority support
  • Custom workflows
Talk to Sales

Ready To Move Faster?

Stop running dispatch through scattered texts, callbacks, and sticky-note memory.

Get a focused walkthrough of how SwiftDispatch can tighten response times, reduce coordination drag, and help your team close jobs with more consistency.

JK

Jason K.

Field technician

You have been assigned to: Lisa Park — 17 Sunridge Way
En route now, ETA 15 min
Status updated to En Route. Customer notified.
On site. Starting diagnosis.
Built for small HVAC teams that need cleaner dispatch, field coordination, and quote follow-through.